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In this issue:
• From the President's Desk
• Flip That App
• Accelerate ROI with PAI
• Protecting Content a Priority in 2009
•Staffing Strategies for a Tough Economy
• Edge Joins the TM Forum
• Upcoming Events
www.edgeti.com
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From the President's Desk
This is a year of change. We face new challenges and new opportunities. In 2009, the economy continues to force individuals and businesses to search for new ways to improve efficiency, performance and profitability. It is urgent business. At Edge Technologies, we believe the solution is a combination information and inspiration. We specialize in developing innovative ways for people to view, share and engage information. And our work is more important than ever.
In the new year, we have recommitted ourselves to providing our customers with the best products and services in the industry. Through our off-the-shelf software, custom solutions, and our staffing engagements, our focus is to align our clients’ information assets with their mission, and to help them accomplish their goals quickly, responsibly and cost-effectively.
These are challenging and exciting times. Information, and the technologies that harness its power, hold the promise to help restore our prosperity in a changing economy. We look forward to working with you this year and into the future as we find new ways to make collaboration easier, understanding clearer, and information more secure. And as always, we welcome the opportunity to share our perspectives with you, and invite you to explore our website and contact us with any questions, comments, suggestions or observations.

Laurence Chang
President and CEO
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Flip That App
Jazz Up Old Products and Services with Dashboard Appeal
Whether your customers are clients, partners, employees or executives, perhaps the best way to convey and increase the value of products and services is through innovative visualizations of key information. Adding live, interactive and meaningful dashboard widgets can transform routine data into hard-hitting, intuitive intelligence that quickly informs users and expedites decision-making.
Until recently, creating live widgets that are graphically appealing, browser-agnostic, practical and informative was a surprisingly time-consuming and difficult endeavor. Now, Edge has developed a solution that empowers you to create live dashboards that are meaningful and visual, often in just minutes.
Using the latest Web 2.0 technologies and standards-based techniques such as Web services, Edge Technologies’ Visualization Widgets Toolkit can help you create dynamic, top-level dashboards based on live data, without the need for a heavy programming effort to create a custom GUI. Real-time visualizations can be put together quickly and easily to provide simple dashboard summaries of key business parameters and critical information.
The beauty of the AppBoard toolkit is its ability to quickly communicate even the most complex information. The visualizations can range from relatively simple displays of real-time usage statistics, or sophisticated depictions of interrelated data, delivered on a user-specific basis. In one recent application, Edge’s Visualization Widgets Toolkit was used to develop a series of web-based geospatial and detailed data visualizations and applications against an organization’s mission management health and status data sources. Visualization access was based on user role and access rights regarding mission assets, their relationships, and the measurement of data events that correspond to the health and status of monitored systems and information flow. The dashboard provided multiple view perspectives with data drill-down and event alerts that allowed users to view and navigate the information “their way.”
At a time when every dollar, minute and resource counts, AppBoard solutions offer perhaps the fastest and most cost-effective way to increase product and service value.
To find out more about Edge’s Visualization Widgets Toolkit, or have Edge create a custom-built AppBoard solution – without the custom-built price tag – click here.
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Rapid PAI for Faster ROI
Rapid Portal-agnostic Application Integration Offers MSPs a Competitive Edge.

Surviving, and perhaps thriving in a challenging economy requires both offensive and defensive strategies. To replace decreased spending across the board, you need to attract new customers. Simultaneously, you must protect your existing customer-base as competitors scavenge to make up for declines in their own base. For managed service providers, the key may lie in using Rapid Portal-agnostic Application Integration (PAI) to improve application delivery while expediting and streamlining the development and deployment of new offerings.
PAI engages information to its fullest potential by securely providing the right content to the right user in the right context ... regardless of application or portal. PAI tools like Edge Technologies’ enGage are working overtime during the economic downturn. Managed service providers are using enGage to integrate real-time network and service management applications into their existing portal containers or J2EE servers. Most importantly, they’re doing it in a fraction of the time previously required.
enGage removes previous stumbling blocks to application/portal integration, providing cost-effective integration of applications like Remedy and IBM Tivoli Netcool (and many more) into today’s leading portal platforms, such as Appian, Liferay, Tivoli Netcool Portal 2.0, Websphere, and WebLogic.
Essential advantages of PAI include the ability to:
- Selectively display application services
- Segregate content and functionality according user credentials and roles
- Provide a consistent appearance to your integrated application
- Filter or completely transform content (e.g., remove nodes from a report)
- Integrate and trigger actions between multiple applications
- Enhance security to native applications
By simplifying integration and greatly reducing the time needed to deploy complex applications, enGage lowers costs, mitigates risk, and eliminates trial and error. The end result is reduced time to market and expedited ROI... right when it’s needed most. And perhaps most importantly, PAI helps recession-proof your portal through increased customer satisfaction and expanded service offerings. For more on Rapid Portal-agnostic Application Integration, click here.
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Protecting Content a Top Priority in 2009

While small to medium-size businesses (SMBs) are tightening IT budgets for 2009, Forrester Research reports these same businesses will actually increase spending on IT Security by a full 1% this year, with data protection topping the list of concerns. In fact, data security now surpasses data availability as top concern among enterprise-level IT executives. The Forrester survey finds that 82% of SMBs consider protecting sensitive customer data, corporate data and intellectual property as a very important or important business objective.
Increased government regulation over the last few years had already placed data security at the top of list for high-profile industries such as financial and healthcare services. The recent economic downturn has increased security concerns, as management worries about the impact of a data breach on customer retention, and the risk of loss of intellectual property as ex-employees and competitors become increasingly “hungry.”
The increase in threats, mandates and consequences requires a three-pronged data security strategy. Perimeter security and defense-in-depth protections are, of course, crucial. Additionally, a third component is needed to truly protect your vital information. Edge Content Assurance goes deeper than traditional security methods to safeguard your information against illicit or risky human behavior. Statistics show that the most immediate threat to your information comes from the questionable judgment or intent of people inside the firewall. With Edge Content Assurance solutions, you can identify unauthorized activity and enforce policies through response options ranging from passive monitoring to proactive intervention.
Edge Content Assurance mitigates the risk from insidious insiders by:
• Evaluating what users do, not just where they go
• Detecting patterns of activity that could evolve into malfeasance
• Responding with warnings, alerts, or automatic action
• Averting behavior before it endangers content
As more and more of our nation’s business and national security relies on the integrity of our information systems, the more we must move toward proactive measures to deter, detect and defend our information assets. To discover how Edge Content Assurance Solutions add a third dimension to information security, click here.
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Flexible Staffing Strategies for Uncertain Economic Times
Every day brings more news of lay-offs and staff reductions. Even industries previously perceived as immune from slowdowns have felt the pinch this time around. As managers are forced to control costs, few are willing to suggest increasing their permanent headcount. Yet, when opportunity knocks, businesses must have the manpower to seize the day, or their competitors will. This is precisely where flexible staffing solutions offer a strategic edge.
Flexible workforce solutions, such as Edge Staff Augmentation solutions allow you to maintain or increase productivity, fulfill contracts and meet deadlines without increasing overhead. What’s more, staffing solutions can help reduce overhead, recruiting and training costs, and avoid overworking your key employees during a hiring freeze.
Edge brings you rapid, expert staff augmentation solutions that alleviate the impact of workforce challenges in uncertain times. We’ve built a team of profoundly skilled IT professionals and software developers with advanced degrees, certifications, and clearances. Our people are ready to cover the entire spectrum of your enterprise personnel requirements.
Edge helps you meet your staffing needs, in any economy, by:
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Selectively recruiting only employees with superior qualifications
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Valuing commitment-to-mission as well as knowledge and skill-levels
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Hiring proven performance in IT engineering and application development
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Investing in retention through top tier compensation, benefits, ongoing education, training, and career development
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Applying best-practice methodologies to minimize dependence on specific individuals
To find out if a staffing or staff augmentation is the right fit for your organization, click here or email us, or give us a call at 1-888-771-EDGE.
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Edge Joins TM Forum
Edge Technologies is bringing its expertise to the TM Forum. With more than 700 member companies in 75 countries, TM Forum is the world’s leading industry association focused on improving business effectiveness for service providers and their suppliers. Serving the information, communications and entertainment industries, the Forum provides practical solutions, guidance and leadership to transform the way that digital services are created, delivered and charged. Members include the world’s largest service providers, cable and network operators, software suppliers, equipment suppliers and systems integrators.
TM Forum provides a wide range of information and support to help its members reduce the costs and risks associated with creating and delivering profitable services. These include industry research and benchmarks, technology roadmaps, best practice guidebooks, software standards and interfaces, as well as certified training, conferences and publications. Edge Technologies’ mission of changing the way we view, share and engage information is the perfect fit with TM Forum. We look forward to collaborating with other industry leaders in developing the next generation of information presentation and delivery tools, applications and systems.
For more on the TM Forum, click here.
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Upcoming Events
February 8-12, 2009 – Las Vegas, NV – IBM Pulse 2009
Edge Technologies, Inc. will be exhibiting at the IBM Pulse 2009 show. Join more than 6,000 attendees February 8-12, 2009 at the MGM Grand Hotel, Las Vegas, Nevada for the premiere service management event! With four dedicated streams featuring focused IBM Service Management for you, Service Management for Business Leaders, Service Management for Your Industry, and IT Optimization, Pulse will showcase a full spectrum of high quality business, industry, user and technical content at every level.
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